Our strategy focuses on three pillars that anchor responsible Agentic AI adoption in the nonprofit sector.
1. Foster bold digital leadership
Adopting Agentic AI is not just a technology project, it is a leadership and governance challenge. We work with boards, executives, and senior teams who are ready to reimagine their organisations around agentic enterprise platforms. Together, we explore new accountability structures, capability needs, and ways of involving staff, volunteers, and communities in shaping how agents are designed and deployed.
2. Value human and machine intelligence
We do not believe in replacing people with agents. Instead, we use a systems approach to promote frameworks where agents handle repeatable, structured tasks—such as scanning opportunities, checking criteria, aggregating evidence, and preparing drafts—while humans focus on relationships, context, and judgment. We work with organisations to measure the impact of this collaboration on staff time, decision quality, and organisational learning.
3. Make agents accountable
Agentic AI can accelerate work, but it can also obscure how decisions are made. We work with other nonprofits and support research into frameworks that design workflows where every AI‑supported action sits under clear policies, role‑based approvals, and decision traces. This includes defining which decisions agents may take autonomously, which require human sign‑off, and how exceptions are handled in sensitive contexts such as safeguarding and eligibility.